Emotional intelligence (EI) is core component in regulating emotions. EI is the ability to recognize, understand, and regulate one’s own emotions while simultaneously sensing, recognizing, and attending to another person’s emotions. This is important because it allows us to create positive outcomes, get our needs met, feel loved, and resolve problems. Anger and Emotional Intelligence – Part 1:
People who have high emotional intelligence are able to:
1. Recognize their own emotional state and the emotional states of others.
2. Engage with people in a way that draws others to them.
3. Relate better to other people.
Without EI, we tend to recreate the same problems, feel internal conflict, feel troubled, blame others, and feel negative, and we are often unable to communicate to get needs met. Anger often arises when needs are not met. Emotional intelligence has as much to do with knowing when and how to express emotion as it does with controlling it.
“When the weeks have built up with frustration and immense stress and one of your co-workers, a manager or an employee triggers irritation or angers you, knowing how to respond in a mindful way can pay huge dividends. Knowing how to not take other people’s emotional baggage personally and intuitively sensing when to bring up concerns and when not to is an expression of emotional intelligence. This is all possible if we are being truly mindful.”
― Christopher Dines